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Privacy, Policy & Terms
What we collect
We may collect the following information:
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 1 Faneuil Hall Market Place #2130 South Market Building Boston, MA 02109 .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
Terms and Conditions
Term of Use
These Terms apply to the thestoneflower.com web site (however accessed or used, whether via personal computers, mobile devices, or otherwise), or other interactive features or protocols that link to these Terms (including, without limitation, mobile sites, widgets and downloads (collectively, the "Site"), which is owned or controlled by The Stone Flower LLC. ("The Stone Flower," "we," "our" or "us"). You agree to these Terms by accessing or using the Site. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TERMS DO NOT USE THE SITE.
thestoneflower.com is the interactive online service operated by The Stone Flower (collectively, "The Company") on the World Wide Web of the Internet.
Subject to Change
You agree that we may change or discontinue the Services in our sole discretion and with no prior notice to you.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The Stone Flower. The collective work includes works that are licensed to The Stone Flower. The Stone Flower ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with The Stone Flower products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with The Stone Flower. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by The Stone Flower. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of The Stone Flower used in the site are trademarks or registered trademarks of The Stone Flower.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Stone Flower disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Stone Flower does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Stone Flower does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
The Stone Flower shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Stone Flower has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a The Stone Flower product is mistakenly listed at an incorrect price, The Stone Flower reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Stone Flower reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Stone Flower shall issue a credit to your credit card account in the amount of the incorrect price.
We reserve the right to terminate this Agreement, in our sole discretion. We may terminate this Agreement prior to sending you written notification. For example, we will terminate the account of any user who threatens or harasses any other user.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Stone Flower without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
The Stone Flower may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to The Stone Flower
Your use of this site shall be governed in all respects by the laws of the state of MA; USA without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of shall be in the state or federal courts located in Boston, MA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of The Stone Flower) must be commenced within one (1) year after the claim or cause of action arises. The Stone Flower failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Stone Flower may assign its rights and duties under this Agreement to any party at any time without notice to you.
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a The Stone Flower or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
The Stone Flower does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site.
You agree to indemnify, defend, and hold harmless The Stone Flower its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Orders should be placed online using the shopping cart. If you encounter any difficulties, please contact us at (917) 385-2133 and we'll be happy to assist you. For customers who do not want to give credit card information online, please create your order in the shopping cart and choose Phone Order as your method of payment at time of check out, submit your order and please call us at (917) 385-2133 or Email to email@example.com.
We offer flat shipping fee to domestic (USA) Customers and for international shipping. 2% additional shipping fee per item appllies to large order of clothing and handbags of 6 quatities or more. If for some reason the shipping rate is more than what you paid online, you agree for us to bill your credit card for the full or remaining shipping charge. We will notify you in advance and if you do not agree, we reserve the right to cancel your order.
The Stone Flower ships everyday Monday - Friday 9 a.m.-5:30 p.m. We strive to process your order & ship within 3 business days. If your order is urgent, please call us at (917) 385-2133 to “expedite” your order for an additional fee.
Because our orders are processed so quickly, the actual amount of time will vary depending upon the season, but in most cases the order will have undergone processing in less than three hours and therefore will not be able to be cancelled.
Products may not be returned because once shipped we can no longer guarantee the purity of the products for our customers. Defective or damaged merchandise will be replaced by The Stone Flower with the same value of the original purchased only. In the event we make an error, we will gladly authorize the return of incorrect or defective merchandise and pay for the return shipping costs on domestic orders. Should we omit an item on domestic orders, we will ship it to you on notification of the shortage provided you contact us within 3 days of delivery. You agree to carefully inspect all ingredients and products upon arrival and report any problems or need for replacement within 3 days of receiving the goods.
Please inspect all packages at time of delivery and, if damaged, note on the USPS driver's delivery receipt when you sign for it, contact USPS by phone (1-800-275-8777) to report it directly to them, and then contact us so we may process your claim. If you notice any damaged items upon unpacking your order, leave the box and contents as is, save all of the packing material and contact USPS to arrange an inspection of your package, and contact us so we may process your request.
Customers should purchase products from The Stone Flower with the clear understanding that all products must be used at the customers’ own discretion and only after referencing Material Safety Data Sheets (MSDS) and all other relevant technical information specific to the product. The Stone Flower shall not be held responsible for any damages to property or for any adverse physical effects (including injury or bodily harm) caused by insufficient knowledge or the improper use of a product.
We’re Not Responsible for All Circumstances
You also agree that we are not responsible for anything beyond our control. For example, we are not liable: for Service interruptions caused by problems with the communications network; for problems caused by any Internet service provider; for your computer or its programs failing; for the acts of criminal attackers, whether in real-time or automated (e.g., viruses); or for errors in information provided to us upon which we reasonably rely. These are only examples.
Contest Rules, Terms, and Conditions
By participating in the stone flower contests and sweepstakes you are agreeing to the following:
Notification of Changes
We may change the Services and this Agreement at any time, in our sole discretion. If you continue to use the Services more than one week after we post a material change, that will mean you accept the changes. If you do not accept the changes, your sole right is to stop using the Services.
These terms and conditions form part of the Agreement between the Customers and The Stone Flower. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.