Click on each link to see detail information of each topic.
Shipping & Delivery Information
Free Shipping for jewelry orders over $100.00 via USPS First Class Mail on all orders within the United States only. Free shipping is not available for clothing or handbags items.
Tracking information will be emailed to you automatically when your order is processed from our warehouse for delivery. You can obtain your tracking information at any time by logging into “My Account”, then click on “View Order” for the order you are inquiring about, and then click on “Track Your Order".
If you did not sign up for an account with us, check your order status here.
We accept major crdit card payments such as Master Card, Visa, American Express, Discover, via PayPal. (why PayPal?)
When using a credit card to pay for an order, the billing address associated with the credit card must be accurate for the transaction to be successful and the card code verification number (CCV) must also be accurate for the transaction to be successful.
For Jewelry, handbags and small accessory items only. See Clothing exchanges topic for details.
Customers may view current and past orders by accessing their order history. This can be done by log into "My Account" , the customer will be redirected to their "Account Dashboard".
Customers may update account information at any time. This can be done by log into "My Account" , the customer will be redirected to their "Account Dashboard".
Because our orders are processed so quickly, the actual amount of time will vary depending upon the season, but in most cases the order will have undergone processing in less than three hours and therefore will not be able to be cancelled.
Please call us at (917) 385-2133 for any question regarding your cancellation.